Refund & Cancellation Policy
At Vadodara Taxi Service, we believe in providing a transparent and fair booking experience. Please read our Refund & Cancellation Policy carefully before confirming your booking.
Booking Cancellation
You may request a cancellation by contacting us via phone, WhatsApp, or email before the assigned vehicle has been dispatched. We will review every request fairly.
Advance Payments
If an advance payment has been made, refund eligibility depends on the cancellation time, booking type, and whether the driver or vehicle has already been assigned.
Refund Processing
Approved refunds are generally processed within 5–7 business days through the original payment method wherever possible.
Non-Refundable Situations
- Customer does not arrive at the pickup location.
- Incorrect pickup details are provided.
- Cancellation after vehicle dispatch.
- Delays or disruptions due to traffic, weather, road closures, strikes, or other events beyond our control.
Service Concerns
If you experience any issue with our service, please contact us immediately. We value customer satisfaction and will investigate the matter to provide a fair resolution whenever applicable.
Contact Information
For cancellation requests, refund inquiries, or booking assistance, please contact us.
📞 +91 81285 07015
💬 WhatsApp: +91 81285 07015
✉️ vadodarataxiservice@gmail.com